To report a downed tree limb on power lines, please email Water Outage Map (click image) Find out more about our electric outage text reporting service in the FAQ below. We recommend adding 51 as a contact in your phone. Our system will recognize your number if it’s tied to your utility account. If you are a Georgetown Electric customer ( view a map of our service area to confirm) experiencing an electric outage, and it is not shown on the map, please text OUT to 51 and follow the prompts. The City is working on a service that will allow us to text customers when we are aware of water outages however, water outages will still need to be reported to our customer service phone number. If you are experiencing an outage, and it is not shown on the map below, please call us at 51, then press 1. ![]() Please click the maps below to view areas currently experiencing either water or electric service outages.
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